Your IT systems managed and maintained for a fixed, per-user fee.
As part of our Managed Services, we are our clients’ IT department, providing the full range of support and maintenance that they require.
A fixed, per-user fee
Security & productivity software included
Unlimited, SLA-backed support
As standard, clients receive unlimited support for all users, across both Mac and PC, as well as mobile devices. Also included is management and 24/7 monitoring of office networking, connectivity, servers, telephones and hosted services.
Clients also receive a valuable bundle of core software licenses, with no upfront cost of long term commitments, including Microsoft Office, Microsoft Office 365 / G Suite, security software and identity management.
Our Managed Services include:
Procurement & Device Setup
Asset Management
Compliance
Security & data protection
Monitoring and response
Remote & on-site support and training
Business continuity & disaster recovery
Optional Packages Include:
Hosted VoIP telephony & mobile services
Connectivity & networking services
Cloud backup & replication
Advanced security for workstations
Hardware refreshes
Domains, SSL and web hosting
IT relocation services
Putting people first.
Every client receives a single point of contact, to represent their interests and manage other IT partners and supplier.
Our expert support team, with excellent communicative as well as technical skills, learns your business and its technical challenges intimately.
We also provide straightforward access to technical staff, meaning problems can be fixed quickly and endless escalations can be avoided.
Embracing modern solutions.
We use the latest cloud-based technologies to enable your staff to be productive wherever they are, on any device, at any time.
Beyond ensuring the current systems are supported and managed, we will organise projects, manage third parties, and advise on all technology areas – even those Zepler don’t directly provide – just like an in-house IT department would.